FREQUENTLY ASKED QUESTIONS
Questions? We’ve Got Answers.
Everything you need to know about joining Cubby.
About Cubby & Membership
What's the difference between Cubby and a regular coworking space?
Cubby isn't just a coworking space—we're a Business Accelerator space designed specifically for entrepreneurs, small businesses, and freelancers at every stage of their journey. While traditional coworking spaces offer desks and WiFi, we provide a complete entrepreneurial ecosystem including:
Tech Stack
Podcast and content creation suite
Pop-up space for business and/or product launches and retail
Digital marketing services
Business coaching and mentorship
Resource Library
Supportive community of ambitious entrepreneurs
We support you through four stages: Ideation & Creation, Testing & Validation, Launch & Scale, and Learning & Growth.
Tech Stack
Podcast and content creation suite
Pop-up space for business and/or product launches and retail
Digital marketing services
Business coaching and mentorship
Resource Library
Supportive community of ambitious entrepreneurs
We support you through four stages: Ideation & Creation, Testing & Validation, Launch & Scale, and Learning & Growth.
How big is the space? Will it feel crowded?
Cubby is intentionally designed as a micro coworking space—we're not a massive warehouse with hundreds of desks. Our intimate size means:
Quality over quantity - We limit membership to maintain a focused, productive environment
Real community - You'll actually get to know fellow members, not just pass strangers in hallways
Less noise and distraction - No overcrowded chaos or fighting for resources
Personalized attention - Our team knows you and your business goals
Think of it as the difference between a boutique gym and a big-box fitness center. We're small by design, and that's our strength.
Quality over quantity - We limit membership to maintain a focused, productive environment
Real community - You'll actually get to know fellow members, not just pass strangers in hallways
Less noise and distraction - No overcrowded chaos or fighting for resources
Personalized attention - Our team knows you and your business goals
Think of it as the difference between a boutique gym and a big-box fitness center. We're small by design, and that's our strength.
Why is Cubby a better fit for me than other options?
Choose Cubby if you:
✅ Want more than just a desk - You need a professional business address, software, coaching, marketing support, and a content studio—not just WiFi
✅ Are building a product or service based business - Our pop-up space is perfect for testing and selling physical products.
✅ Crave real community - You want to collaborate with other entrepreneurs, not work in isolation
✅ Need flexibility - Month-to-month memberships that grow with your business, no long-term contracts
✅ Are action-oriented - You're not just dreaming—you're building, testing, launching, and scaling
Cubby might NOT be for you if:
❌ You just need a quiet place to work remotely for an employer
❌ You prefer complete anonymity and minimal interaction
❌ You're looking for the cheapest desk option with no additional value
❌ You're not interested in community, events, or collaboration
We're built for doers, makers, and entrepreneurs who want support, resources, and a community that gets it.
✅ Want more than just a desk - You need a professional business address, software, coaching, marketing support, and a content studio—not just WiFi
✅ Are building a product or service based business - Our pop-up space is perfect for testing and selling physical products.
✅ Crave real community - You want to collaborate with other entrepreneurs, not work in isolation
✅ Need flexibility - Month-to-month memberships that grow with your business, no long-term contracts
✅ Are action-oriented - You're not just dreaming—you're building, testing, launching, and scaling
Cubby might NOT be for you if:
❌ You just need a quiet place to work remotely for an employer
❌ You prefer complete anonymity and minimal interaction
❌ You're looking for the cheapest desk option with no additional value
❌ You're not interested in community, events, or collaboration
We're built for doers, makers, and entrepreneurs who want support, resources, and a community that gets it.
I'm not ready to launch yet—is Cubby still for me?
Absolutely! Cubby is designed for entrepreneurs at every stage of their journey. Whether you're:
Just starting with an idea (Ideation & Creation)
Testing your product or service (Testing & Validation)
Ready to launch and scale (Launch & Scale)
Growing and learning (Learning & Growth)
We have tiers and resources tailored to where you are right now.
Just starting with an idea (Ideation & Creation)
Testing your product or service (Testing & Validation)
Ready to launch and scale (Launch & Scale)
Growing and learning (Learning & Growth)
We have tiers and resources tailored to where you are right now.
Do I need to sign a long-term contract?
No! We offer month-to-month memberships with no long-term commitment required. We believe in earning your membership every month by delivering exceptional value. You're free to upgrade, downgrade, or cancel as your business needs change.
Can I upgrade or downgrade my membership?
Yes! Your membership can flex with your business. You can upgrade to access more resources as you grow, or adjust to a different tier if your needs change. Just let us know, and we'll make the transition seamless for you.
Virtual Office Services
Can I use your address to register my LLC or corporation?
Yes! Our virtual office service provides a professional business address that you can use for:
LLC or corporation registration
Business licensing
Professional correspondence
Marketing materials
This gives your business a legitimate, professional presence without the cost of a traditional office lease.
LLC or corporation registration
Business licensing
Professional correspondence
Marketing materials
This gives your business a legitimate, professional presence without the cost of a traditional office lease.
How do I get my mail? What are your pickup hours?
We operate a pickup-only mail service to keep things simple and affordable. Here's how it works:
-Mail is received, sorted, and securely stored with your business name
-You'll receive notifications when mail -arrives
-Pick up your mail during our business hours (specific hours provided upon membership)
-All mail remains sealed until you pick it up
-Valid ID required for pickup
-Mail is received, sorted, and securely stored with your business name
-You'll receive notifications when mail -arrives
-Pick up your mail during our business hours (specific hours provided upon membership)
-All mail remains sealed until you pick it up
-Valid ID required for pickup
What happens if I get a package when you're closed?
Packages are securely stored in our facility until you can pick them up during business hours. We have:
-Secure storage areas for all mail and packages
-Notification system to alert you of package arrival
-Separate, locked storage for each client
-Package acceptance included in premium virtual office plans
For time-sensitive deliveries, our Premium virtual office tier includes extended access hours, which is on Tuesdays and Thursdays. These may change with notice.
-Secure storage areas for all mail and packages
-Notification system to alert you of package arrival
-Separate, locked storage for each client
-Package acceptance included in premium virtual office plans
For time-sensitive deliveries, our Premium virtual office tier includes extended access hours, which is on Tuesdays and Thursdays. These may change with notice.
What's included in the virtual office packages?
-Business Address Pro ($50-75/mo)
-Professional business address
-Mail receipt and secure storage
-Arrival notifications
-Flexible pickup during business hours
Executive Address Plus ($100-150/mo)
-Everything in Business Address Pro, plus:
-Extended or 24/7 access options
-Package acceptance and handling
-Mail forwarding service
-Business phone answering add-on available
-Professional business address
-Mail receipt and secure storage
-Arrival notifications
-Flexible pickup during business hours
Executive Address Plus ($100-150/mo)
-Everything in Business Address Pro, plus:
-Extended or 24/7 access options
-Package acceptance and handling
-Mail forwarding service
-Business phone answering add-on available
Membership Tiers & Services
What's included in each membership tier exactly?
Innovator Tier ($125/mo) - Ideation & Creation Stage
-Micro Coworking space access
-Basic software suite access
-Community events
-Networking opportunities
Builder Tier ($200/mo) - Testing & Validation Stage
-Everything in Innovator, plus:
-Pop-up retail space access
-Content studio access for product photography
-Product testing support
-Software tools
Founder Tier ($350/mo) - Launch & Scale Stage
-Everything in Builder, plus:
-Meta ad campaign management
-Expert coaching sessions
-Priority event access
-Full tech stack access
Day Pass $25 - Perfect for testing us out or occasional use.
-Micro Coworking space access
-Basic software suite access
-Community events
-Networking opportunities
Builder Tier ($200/mo) - Testing & Validation Stage
-Everything in Innovator, plus:
-Pop-up retail space access
-Content studio access for product photography
-Product testing support
-Software tools
Founder Tier ($350/mo) - Launch & Scale Stage
-Everything in Builder, plus:
-Meta ad campaign management
-Expert coaching sessions
-Priority event access
-Full tech stack access
Day Pass $25 - Perfect for testing us out or occasional use.
What applications and software are included in my membership?
Our Tech Stack (valued at $500+/month) includes tools for:
Project management and productivity
Marketing and social media management
Financial planning and bookkeeping
Design and content creation
Customer relationship management (CRM)
Email marketing and automation
Specific tools vary by membership tier. Contact us for a complete list of software included in your tier.
Project management and productivity
Marketing and social media management
Financial planning and bookkeeping
Design and content creation
Customer relationship management (CRM)
Email marketing and automation
Specific tools vary by membership tier. Contact us for a complete list of software included in your tier.
Can I just rent a desk, or do I have to use all the other services?
You're welcome to use as much or as little as you need! Your membership gives you access to all included services, but there's no pressure to use everything. Many members start with just workspace and gradually explore other resources as their business grows.
Some services (like ad management or premium coaching) are included in higher tiers or available as add-ons.
Some services (like ad management or premium coaching) are included in higher tiers or available as add-ons.
Workspace & Facilities
What workspace options are available?
We offer flexible workspace solutions:
-Hot desks - $25-40/day or $150-250/month (first-come, first-served)
-Dedicated desks - Reserved desk space for regular use
-Private phone booths - For calls and focused work
-Meeting rooms - $25-50/hour for client meetings or team collaboration
All workspace includes high-speed internet, printing access, and complimentary refreshments.
-Hot desks - $25-40/day or $150-250/month (first-come, first-served)
-Dedicated desks - Reserved desk space for regular use
-Private phone booths - For calls and focused work
-Meeting rooms - $25-50/hour for client meetings or team collaboration
All workspace includes high-speed internet, printing access, and complimentary refreshments.
Do you have a meeting room? Can I use it even if I'm not a member?
Yes! Our suite can convert into a small meeting room depending on number of guests or our main floor can be rented as as well. Meeting rooms are available to non-members at our hourly rate ($25-$100/hour depending on room size and amenities). Members receive discounted rates and priority booking.
Pop-Up Space
How does the pop-up retail space work? Can anyone sell products?
Our pop-up space is available to Cubby members (Builder tier and above) who are:
-Testing new products
-Launching a product line
-Launching a new business
-Business meetings and events
-Building brand awareness
-Getting real customer feedback
You can book the space for product displays, sales events, or customer testing sessions, and more. We provide the environment, and you bring your vision.
-Testing new products
-Launching a product line
-Launching a new business
-Business meetings and events
-Building brand awareness
-Getting real customer feedback
You can book the space for product displays, sales events, or customer testing sessions, and more. We provide the environment, and you bring your vision.
Can I use the pop-up space for more than a day? How long can I use it for?
Absolutely! The pop-up retail space is designed to be flexible for your business needs. Here's how it works:
Short-term use:
-Single-day events (product launches, flash sales, testing sessions)
-Weekend pop-ups
-Special event tie-ins
Extended use:
-Weekly bookings (e.g., every Saturday for a month)
-Multi-week runs (2-4 weeks for seasonal products or campaigns)
-Monthly arrangements for ongoing retail presence
How to book:
Members can reserve the space through our booking system. Pricing varies based on duration and frequency. Longer commitments may qualify for discounted rates. Priority booking for Founder tier members.
Whether you need the space for a single afternoon to test a new product or want to run a month-long holiday campaign, we'll work with you to create a schedule that supports your goals. The key is coordination with other members and our event calendar.
Short-term use:
-Single-day events (product launches, flash sales, testing sessions)
-Weekend pop-ups
-Special event tie-ins
Extended use:
-Weekly bookings (e.g., every Saturday for a month)
-Multi-week runs (2-4 weeks for seasonal products or campaigns)
-Monthly arrangements for ongoing retail presence
How to book:
Members can reserve the space through our booking system. Pricing varies based on duration and frequency. Longer commitments may qualify for discounted rates. Priority booking for Founder tier members.
Whether you need the space for a single afternoon to test a new product or want to run a month-long holiday campaign, we'll work with you to create a schedule that supports your goals. The key is coordination with other members and our event calendar.
Do you have a fitting room? Is this only for clothing brands?
While the fitting room is perfect for apparel and fashion brands, it's not limited to clothing! Members have used it for:
-Clothing and accessory try-ons
-Beauty and cosmetics demonstrations
-Product sizing and customization
-Extra Retail or inventory space
-Content creation with products
It's a very small but versatile private space that adds a premium touch to your customer experience.
-Clothing and accessory try-ons
-Beauty and cosmetics demonstrations
-Product sizing and customization
-Extra Retail or inventory space
-Content creation with products
It's a very small but versatile private space that adds a premium touch to your customer experience.
Events & Community
What events does Cubby host?
We host regular events designed to support your entrepreneurial journey:
Founder Fridays - Weekly networking and collaboration
Think Tank Talks - Expert speakers and industry insights
Test Kitchen - Product testing and feedback sessions
Scale Sessions - Growth strategy workshops
Most events are included in your membership, with some premium workshops available as add-ons.
Founder Fridays - Weekly networking and collaboration
Think Tank Talks - Expert speakers and industry insights
Test Kitchen - Product testing and feedback sessions
Scale Sessions - Growth strategy workshops
Most events are included in your membership, with some premium workshops available as add-ons.
Can I rent Cubby's space for my own event?
Absolutely! We offer event rental packages ranging from $200-$1,000 depending on:
Event size and duration
Day of week and time
Equipment and services needed
Catering or refreshment add-ons
Our space is perfect for workshops, product launches, networking events, and corporate meetings.
Event size and duration
Day of week and time
Equipment and services needed
Catering or refreshment add-ons
Our space is perfect for workshops, product launches, networking events, and corporate meetings.
Pricing & Payment
Are there any setup fees or hidden costs?
No setup fees! Our pricing is transparent.
Monthly membership fees ($125-$350 depending on tier)
Virtual office services ($50-$150/month)
Add-on services clearly priced
Meeting room rentals by the hour
Event space rentals by package
What you see is what you pay—no surprises.
Monthly membership fees ($125-$350 depending on tier)
Virtual office services ($50-$150/month)
Add-on services clearly priced
Meeting room rentals by the hour
Event space rentals by package
What you see is what you pay—no surprises.
Do you offer discounts for students or nonprofits?
Yes! We partner up with homeschool groups, local business organizations, churches, etc.
Contact us to learn about current partnership discounts and founding member rates.
Contact us to learn about current partnership discounts and founding member rates.
Getting Started
How do I join Cubby?
Getting started is easy:
Schedule a tour - Visit our Clarksville location, inside Heaven+Hannah HQ and see the space
Choose your tier - Select the membership and service that fits your stage
Sign up - Complete a simple month-to-month agreement
Start building - Access your workspace, software, and community immediately
We also offer a Day Pass if you want to try before committing to a membership.
Schedule a tour - Visit our Clarksville location, inside Heaven+Hannah HQ and see the space
Choose your tier - Select the membership and service that fits your stage
Sign up - Complete a simple month-to-month agreement
Start building - Access your workspace, software, and community immediately
We also offer a Day Pass if you want to try before committing to a membership.
Where is Cubby located?
We're located in Clarksville, TN - a strategic location that's accessible and central to Clarksville's growing entrepreneurial community.
Can I schedule a tour before joining?
Absolutely! We encourage prospective members to tour the space, meet our team, and ask questions. Contact us to schedule your personalized tour and learn how Cubby can support your entrepreneurial journey.
GET IN TOUCH
We’re here to help.
We’re here to help. Reach out and our team will get back to you shortly.